Which does not work properly (at all) in 7.6.04.01 without a mid-tier hotfix from BMC (SW00398559).
On 7/8/11 4:39 PM, "Martinez, Marcelo A" <[email protected]> wrote: >I think you are referring to: > >Inc Console>Functions>Application Preferences>Incident Mgmt (tab)>After >New Save = Modify Request After Submit > > > > > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[email protected]] On Behalf Of Bharad w >Sent: Friday, July 08, 2011 4:29 PM >To: [email protected] >Subject: How to Retain the Incident ticket after saving it > >Hi, > >How can we retain the Incident Ticket in 7.6.04 SP1 after saving it . Do >we have to change any setting in Incident management console.. any help >is appreciated. > >Thanks in advance > >__________________________________________________________________________ >_____ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > >__________________________________________________________________________ >_____ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
