What is a "normal" size for an assignment group??? I am thinking < 20...
Do people have any assignment groups > 100 members. And if so -- how is that working? Are you putting it into a queue -- and let anybody pull it out -- or are you assigning it to an indiv in the group? Thanks in advance, -John -- John Sundberg Kinetic Data, Inc. "Building a Better Service Experience" Recipient of: WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award [email protected] 651.556.0930 I www.kineticdata.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
