Well....I would ask the critical question of: Q. What benefits does Source Control provide that makes it worth spending time and money on, what is the ROI for integrating with source control? A. Analyze the 'why' of this question against the capabilities built into Remedy at this point....if built in Remedy provides the capabilities, then you must ask 'why integrate with Subversion specifically'
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of bullcreek.com Sent: Tuesday, July 19, 2011 6:18 PM To: [email protected] Subject: Re: Version Control in ARSystem? LJ, Thanks for the info. I had used MS VSS with version 5.1.2 of ARS and was the only developer for a project in AZ where we were required to use the external application to check out/in our objects. It was very painful even for a single develper waay back then. Since then I developed an application (in Remedy - big surprise) similar to what is now in ARS with version 7.5 in that it tracks objects by type, allows the def file to be stored as an attachment, but had a status to track the modification from Proposed, Developed, Tested, Released, Withdrawn, (or something like that, it was in 6.0 - a few years a ago). I also used it for data (csv, arx files etc.), reports (used to store the OOB crystal report before modifying - which saved a cusomer's bacon at least once; remember, Janna?), and provided the ability to assign it to a project or task (useful for reporting/metrics). It was useful when customers would say "I just want it out of the box, we don't have (Time/Money, fill in the blank) for ANY modificiations (sound familiar?!). At each meeting and review, I would simply log the requested changes and implement them in the project. Once the project was was over I would perform a report and show the differences between the OOB and modifications Proposed/Released as well as those that were Proposed/Cancelled. Fun tool for metrics that introduced reality into the mix plus showed where schedule was impacted and why (and who)...but I digress. I have data from at least two of BMC's customers (customer provided, not BMC) that in one case has over 10 developers, only uses the logging feature (not object locking or def creation) in all environments DEV/SIT/PROD; and another where there are less than 10 developers and they use the def file creation feature with slightly modified OOB ITSM and few ongoing modifications without performance issues. One BMC customer is interested in any experiences/warnings/advice in integrating Subversion specifically with 7.5/7.6 of ARSystem using ITSM that has been customized. Phil Bautista, WWRUG11 Advisory Board 512-731-0304 http://www.linkedin.com/in/philbautista http://www.wwrug11.com/contact_phil.html-----Original message----- From: LJ LongWing [email protected] Date: Tue, 19 Jul 2011 16:57:56 -0400 To: [email protected] Subject: Re: Version Control in ARSystem? > Phil, > I'm currently running 7.6.4 and utilize Object Modification Log only. We > use this in our Dev/Test systems to keep track of who did what....we use it > in prod to keep track of what changed with each release....the dev/test > doesn't survive the release cycle. We have had off and on requirements in > the past to use ClearCase...but we fight back hard enough on 'why' and they > can't provide anything that it will provide that the ootb object log > doesn't....so we haven't implemented anything beyond internal tracking. Our > system is completely custom and currently have 10+ developers on the team. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of bullcreek.com > Sent: Tuesday, July 19, 2011 4:03 PM > To: [email protected] > Subject: Version Control in ARSystem? > > Dear Listers, > > I have been looking into ways that folks are using any form of Version > Control with the ARSystem. I am interested in your feedback as to whether > you use the built in version control features that came with 7.5 (or > remember that it came out with that version at all), if so what features you > use (Object Reservation, Object Modification Log, Save Definition Files); > third party products (VSS, Subversion, homegrown - ARSystem Custom App, > spreadsheet etc.) or even bother wtih it at all. > > If you do have feedback I am also interested in the size of the developer > staff that you have (1, 2-5, 5-10, 10+), and of course the version of the > ARSystem that you are on. Helpful/interesting would be whether you are > using OOB Applications (ITSM, or other), Custom, Customized OOB (Highly > Customized, Minimally Customized), and versions of applications (yes I do > know of people still on HD 4.0, and ITSM 6.0). O/S, DB are not as important > from my perspective but versions of third party tools if used are. > > Looking forward to seeing you in DC! > > Phil Bautista, WWRUG11 Advisory Board > 512-731-0304 > http://www.linkedin.com/in/philbautista > http://www.wwrug11.com/contact_phil.html > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
