Dang ... I had hoped that was it. The only other things I could think of would be to use the Group IDs instead of names (so you don't have to have the double quotes around them.
>From the Config guide To add a group ID, group type, and specify a computed group with a qualification, the syntax is as follows: arcache -Ga -e000000000000106 -n "TEMPADMIN" -i 8989 -t 2 -c 2 -q "\ "Administrator\ " OR 'Sunnyvale' " -q Specifies the qualification for a computed group only. Specify this option as "\ "A\ " OR 121 ", "121 OR 'Demo' " And you are using portmapper for the server (if not set the ARTCPPORT environment variable before running) You could also add the -d (debug) just to see any errors From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Warren R. Baltimore II Sent: Thursday, July 21, 2011 9:58 AM To: [email protected] Subject: Re: arcache question ** Well, it was worth a shot. It didn't like the parens added. I see I forgot to add version. I'm on ARS 6.3 patch 16. I've tried to find something to help me in the kbase but no luck. -- Warren R. Baltimore II Remedy Developer 410-533-5367<tel:410-533-5367> On Thu, Jul 21, 2011 at 10:54 AM, Warren R. Baltimore II <[email protected]<mailto:[email protected]>> wrote: I'll try that. Thanks Fred! -- Warren R. Baltimore II Remedy Developer 410-533-5367 On Thu, Jul 21, 2011 at 10:46 AM, Grooms, Frederick W <[email protected]<mailto:[email protected]>> wrote: ** I believe it thinks it is missing a " (before group6 maybe??). I have never tried it with a computed group but should that be in () ? # .\arcache -G a -e "<groupReqID>" -i "<GroupID>" -c 2 -q "(\"<group1>\" OR \"<group2>\" OR \"<group3>\" OR \"<group4\" OR "\<group5>\" OR \<group6>\" OR \"<group7>\")" -t 2 -n "<NameOfGroupIAmCreating>" -s "<ServerName>" -d Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Warren R. Baltimore II Sent: Thursday, July 21, 2011 9:26 AM To: [email protected]<mailto:[email protected]> Subject: arcache question I haven't had to submit an arcache command in about 7 years, and I'm having problems.... I'm running on a sun-solaris machine (sunos 5.10). I am in the install directory (....ar/..../bin). And I have administrative rights on the box. I'm issuing the following command: # .\arcache -G a -e "<groupReqID>" -i "<GroupID>" -c 2 -q "\"<group1>\" OR \"<group2>\" OR \"<group3>\" OR \"<group4\" OR "\<group5>\" OR \<group6>\" OR \"<group7>\"" -t 2 -n "<NameOfGroupIAmCreating>" -s "<ServerName>" -d When I issue the command, instead of running, I'm getting a ">" prompt. But no request for further information. The process is not running. I tried doing a general arreload, but then the server doesn't even recognize any of the administrative accounts in Remedy. Any help would be greatly appreciated. -- Warren R. Baltimore II Remedy Developer 410-533-5367<tel:410-533-5367> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

