Warren, Did you look at Fred's other suggestion?
Like him, if the query you are showing us is what you are running, you are missing a double quote in your command line syntax. Notice that there is no double quote at the start of \<group6>\ You will get the > prompt from the UNIX shell when it is waiting for you to finish your command. Well, with the missing ", you are in the middle of a mismatched set of quotes and it is waiting for you to finish.... Anyway, if this is not reflective of the command you are entering (i.e. there IS in fact a double quote there), we need to see the exact command you are entering. That is because the > prompt you are getting is the shell saying that it is waiting for you to finish entering the command line. Seeing the exact command might help others to point out where there is a syntax issue on the line. By the way, if the command you are entering is correct with the quotes and still giving the > prompt, try an example that is MUCH simpler in parameters and then sneak up on it. By this I mean, try the following a one item -q option. Or drop options that are optional. No, this doesn't create the user you want but it lets you get success in getting a user in and then you can add options on to find out what one is breaking things and then focus on that one until you finally get up to the full command you want to enter. I hope this helps, Doug Mueller ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Warren R. Baltimore II Sent: Thursday, July 21, 2011 7:58 AM To: [email protected] Subject: Re: arcache question ** Well, it was worth a shot. It didn't like the parens added. I see I forgot to add version. I'm on ARS 6.3 patch 16. I've tried to find something to help me in the kbase but no luck. On Thu, Jul 21, 2011 at 10:54 AM, Warren R. Baltimore II <[email protected]<mailto:[email protected]>> wrote: I'll try that. Thanks Fred! On Thu, Jul 21, 2011 at 10:46 AM, Grooms, Frederick W <[email protected]<mailto:[email protected]>> wrote: ** I believe it thinks it is missing a " (before group6 maybe??). I have never tried it with a computed group but should that be in () ? # .\arcache -G a -e "<groupReqID>" -i "<GroupID>" -c 2 -q "(\"<group1>\" OR \"<group2>\" OR \"<group3>\" OR \"<group4\" OR "\<group5>\" OR \<group6>\" OR \"<group7>\")" -t 2 -n "<NameOfGroupIAmCreating>" -s "<ServerName>" -d Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Warren R. Baltimore II Sent: Thursday, July 21, 2011 9:26 AM To: [email protected]<mailto:[email protected]> Subject: arcache question ** I haven't had to submit an arcache command in about 7 years, and I'm having problems.... I'm running on a sun-solaris machine (sunos 5.10). I am in the install directory (....ar/..../bin). And I have administrative rights on the box. I'm issuing the following command: # .\arcache -G a -e "<groupReqID>" -i "<GroupID>" -c 2 -q "\"<group1>\" OR \"<group2>\" OR \"<group3>\" OR \"<group4\" OR "\<group5>\" OR \<group6>\" OR \"<group7>\"" -t 2 -n "<NameOfGroupIAmCreating>" -s "<ServerName>" -d When I issue the command, instead of running, I'm getting a ">" prompt. But no request for further information. The process is not running. I tried doing a general arreload, but then the server doesn't even recognize any of the administrative accounts in Remedy. Any help would be greatly appreciated. -- Warren R. Baltimore II Remedy Developer 410-533-5367<tel:410-533-5367> _attend WWRUG11 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ -- Warren R. Baltimore II Remedy Developer 410-533-5367<tel:410-533-5367> -- Warren R. Baltimore II Remedy Developer 410-533-5367 _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
