I haven't used it, but you could check out the below if you want to create a custom process:
https://communities.bmc.com/communities/docs/DOC-12761 http://smppapi.sourceforge.net/ Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com <http://www.jcp.com/> ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thad Esser Sent: Tuesday, July 26, 2011 2:59 PM To: arslist@ARSLIST.ORG Subject: Oncall notification systems ** Hi, I'm aware of AlarmPoint (now xMatters) as an optional paging/notification system for Remedy. Does anyone have suggestions of other products to investigate for this type of functionality? This is a very early exploratory question to the list, so I don't have any hard requirements yet - just looking for options. Thanks, Thad _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ </pre><font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br><pre> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
