I concur with what Dan is saying. Today would say with client act link, filter 
turned on, it trebled my response times.

 

I miss the WUT

 

</rant>

 

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of arslist
Sent: 03 August 2011 19:39
To: [email protected]
Subject: Re: Web client active link logging. How do I enable this?

 

** 

And be prepared that the logging really slows things down, to the point of 
total failure if you try to log 3 machines being received in the Receiving 
Console

(or at least it did in the underpowered environment I was using).

 

And as Chris said, I have to copy and paste what I need out of the pop up.

 

… Dan

 

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Terry Bootsma
Sent: August 3, 2011 2:22 PM
To: [email protected]
Subject: Re: Web client active link logging. How do I enable this?

 

** Thanks for the feedback guys!  That works great. 

I'm not quite on 7.6.04 yet, but thanks for the heads up Chris.

Terry

On Aug 3, 2011, strauss <[email protected]> wrote:

** 

It’s not there anymore.  I’m fighting the exact same problem right now while 
trying to get my customizations to 7.0 to run again in 7.6.04.  You can turn on 
filter logging in Server Information, and it is ALL filter logging to a file on 
the server, and you can turn on AL logging for your user (turn it on in the 
User Tool and leave it on… it writes to your AR System User Preference record – 
go there to turn it off) and it will pop up in a dialog box while you are 
testing on the web.  Often when an application dialog box pops up, that log 
gets cleared and starts over, so you have to keep iteratively selecting text 
out of it and copying it somewhere else – and there are no tools for selecting 
all or copying to make that easier.  I too am seeing the app fail to work the 
same in the User Tool, where you can still do AL and filter (and other) logging 
together in one fie, and when it is run on the web. A fair number of functions 
have been moved entirely to the mid-tier, and don’t work at all when testing in 
the User Tool.  IMHO, the testing environment on 7.6.04 has been completely 
compromised and is no longer useful.

 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ 

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Terry Bootsma
Sent: Wednesday, August 03, 2011 12:53 PM
To: [email protected]
Subject: Web client active link logging. How do I enable this?

 

** OK.  this is probably a very simple question, but I've been a big fan of the 
WUT for a while for helping me debug active link and filters via filter 
logging. However, I now have a situation where the web client is behaving 
differently than the WUT.  I'd like to turn on active link logging for the web 
client and then look at the log files.  How exactly do I do this?

I must be missing something very simple... :-)

Terry
  _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

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