Hi again

I have now resolved the problems I was having here - turned out to be a timing 
/ 
sequence issue with getting the parent's request id into the child records 
before the web service was called... Needed to break down the workflow into 
different phases - doh! The result is now a complex webservice message 
completed 
with the parent records then 3 different sets of child records containing lists 
:)

Anyway thanks for all replies.

M
 Mark Rushton
Stylex I.T Ltd





----- Forwarded Message ----
From: Mark Rushton <[email protected]>
To: [email protected]
Sent: Thursday, 11 August, 2011 18:10:52
Subject: Web services in ARS 6.3


Hi All

I am trying to consume a complex web service from an external application and 
supply it with a parent / child response containing a list of items. We have 
managed to achieve this as incoming web service, i.e. the external application 
can create multiple rows in Remedy using a single web service call to a Remedy 
supplied WSDL, but simply reversing the process does not appear to be the 
solution...

We have studied the manuals and are sure we are fully compliant with the list 
of 
capabilities and restrictions therein.

Has anybody done anything like this with 6.3 (or a later version)? Anyone got 
any tips  or docs to check out?

ARS6.3 patch 011
Oracle 9
AIX 5.2
Tomcat Apache 5
 

TIA

Mark Rushton
Stylex I.T Ltd

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