J…that was going to be my next suggestion…we had to do exactly the same thing….two separate transactions, first to create all of the records in question, the second to make the call.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mark Rushton Sent: Friday, August 12, 2011 5:09 AM To: [email protected] Subject: Resolved: Web services in ARS 6.3 ** Hi again I have now resolved the problems I was having here - turned out to be a timing / sequence issue with getting the parent's request id into the child records before the web service was called... Needed to break down the workflow into different phases - doh! The result is now a complex webservice message completed with the parent records then 3 different sets of child records containing lists :) Anyway thanks for all replies. M Mark Rushton Stylex I.T Ltd ----- Forwarded Message ---- From: Mark Rushton <[email protected]> To: [email protected] Sent: Thursday, 11 August, 2011 18:10:52 Subject: Web services in ARS 6.3 Hi All I am trying to consume a complex web service from an external application and supply it with a parent / child response containing a list of items. We have managed to achieve this as incoming web service, i.e. the external application can create multiple rows in Remedy using a single web service call to a Remedy supplied WSDL, but simply reversing the process does not appear to be the solution... We have studied the manuals and are sure we are fully compliant with the list of capabilities and restrictions therein. Has anybody done anything like this with 6.3 (or a later version)? Anyone got any tips or docs to check out? ARS6.3 patch 011 Oracle 9 AIX 5.2 Tomcat Apache 5 TIA Mark Rushton Stylex I.T Ltd _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
