I've had the identical issue happen to me importing through Dev Studio; I haven't tried Migrator. I tried importing both origin and overlay and importing just the overlay for CTM:People and COM:Company and could never get it to work, always getting the error described below. I was able to successfully import overlays for active links and filters however, but after messing with the forms for a few hours and putting in a ticket with BMC, I just decided to recreate from scratch since I only had a few fields. This will be something I need to figure out in the not-so-distant future, so maybe its time for me to familiarize with Migrator, but if anyone has any tips or tricks for importing through Dev Studio I'd be all ears.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of strauss Sent: Tuesday, August 16, 2011 4:29 PM To: [email protected] Subject: Re: Abandoning Best Practice Mode Overlay Feature I have had much better luck using migrator to move fields in form overlays. Getting the initial overlay moved usually requires migrating BOTH the origin and the overlay (since the origin now says it is "overlaid") - same thing when you overlay a piece of workflow - migrate the overlay and the origin together first; after that, you can migrate subsequent changes of just the overlay. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Bruce Sisk Sent: Tuesday, August 16, 2011 2:08 PM To: [email protected] Subject: Abandoning Best Practice Mode Overlay Feature Good afternoon, I have been trying earnestly to use the new 7.6.04 Best Practice mode for development but I have to say that I am at the point of wanting to abandon it altogether. Has any one else come to the same conclusion or is everyone either figuring it out or rather abandoning any idea of customizations? Here is my specific issue... I added a new field to the CTM:People form on my dev server. I did all of the overlay stuff that I am aware of having to do...created form, view, panel field and panel holder overlays. I placed the field in a tab on a panel holder field. I created the field and eveything was beautiful. I then proceeded to export the form to a def file using Dev Studio and imported it into production server which had no changes made to it at all. And the nightmare begins!! I get an error "The value(s) for this entry violate a unique index..." along with a new view of the CTM:People form...with many fields now no longer in the default view or any view. I tried to back out of this by deleting the overlays and the field. The problem now is that while everything seems to be back to its pre import state in production, the field is still showing as a column in the underlying database T table. It is NOT in the fields table...or the view...or anywhere else except it is still a column in the table. I am very frustrated at this point. I hope that I am just not doing something obvious and I can quickly adjust. Otherwise I will probably have to do the hard work of getting to a stable state that I can then just stop trying to use the overlay feature. ARS 7.6.04 ITSM 7.6.04 MS SQL 2008 Midtier 7.6.04 Not on SP 1. Bruce Sisk ________________________________________ PeoplePC Online A better way to Internet http://www.peoplepc.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
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