Yes you need to install the data management client found in the ITSM install package download.
Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com ----- Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sam Cerrato Sent: Friday, August 19, 2011 2:34 PM To: [email protected] Subject: Can't Find the Data Management Install Path So I'm now trying to use the Data Load Console. I have my CSV set up with some test data to the CTM:People form. I open the Data Load Console, Select "Foundation" for the data category. Then I click on Convert CSV Files, select the MS EXCEL path (can only select the file, not just the directory as the instructions indicate). When I try to find the Data Management Install Path, I don't see it under C:\Program Files\BMC Software \DataManagementClient (as again indicated in the documentation). Is this something that is downloaded seperately from the User tool and Developer studio? I selected to install everything when I went through the install process. Thanks, Sam ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

