Andrew, As others have pointed out, the 'this record has been updated' is in relation to the fact that when you hit 'save', the client checks the last modified date of the record on the screen against the last modified date on the server, if the two don't match (the one on the server is newer), it gives you that message. The 'disable change flag' is a flag used on the client only that indicates if a field is changed and you choose to close the window without saving, if the flag isn't set to 'false', then you get the prompt 'are you sure you want to navigate away from this page' (Mid-Tier) or 'do you want to close this window without saving' (client)..but the answer to your question of 'why would you want to do that'..not entirely sure, I'm sure it was an oversight on the developers part.I try to make it so that all system populated hidden fields have it set to true.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Andrew C Goodall Sent: Thursday, September 01, 2011 5:26 PM To: [email protected] Subject: disable change flag on hidden fields ** ITSM 7.5.01 What are some of the scenario's where you'd want to keep the "disable change flag" = false on a hidden field? I ask because we're seeing some behavior on "CHG:Infrastructure Change" where users are receiving the message: "This record has been updated by another user since you retrieved it..." even tough all they did was an Approve or reject action. I found some BMC hidden z_Temp fields were the "disable change flag" = false So I'm trying to rack my brain as to why you'd ever want a hidden field to have "disable change flag" = false? Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com <http://www.jcp.com/> The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
