ITSM 7.5.01
What are some of the scenario's where you'd want to keep the "disable change flag" = false on a hidden field? I ask because we're seeing some behavior on "CHG:Infrastructure Change" where users are receiving the message: "This record has been updated by another user since you retrieved it..." even tough all they did was an Approve or reject action. I found some BMC hidden z_Temp fields were the "disable change flag" = false So I'm trying to rack my brain as to why you'd ever want a hidden field to have "disable change flag" = false? Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com <http://www.jcp.com/> </pre><font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br><pre> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
