Joe,

well, I disagree with your rationale... actually because it is not a large 
table, you can pin in it memory.
Generally speaking, you only pin into memory look-up tables that are used 
heavily, and the people form/table is a good candidate.
You definitely do not want to pin a transactional table (like the incident 
form).

Guillaume


________________________________
From: Action Request System discussion list(ARSList) [[email protected]] on 
behalf of Joe Martin D'Souza [[email protected]]
Sent: Thursday, September 01, 2011 2:19 PM
To: [email protected]
Subject: Re: Performance question CTM:People timing

**

For only 140K records I don’t think you need to do anything out of the ordinary 
to boost up performance. If your statistics were not updated, it does make 
sense as Oracle didn’t know it had to use indexes and was perhaps attempting 
table scans assuming the table has no records if the statistics information it 
had for row count was 0 or thereabouts prior to updating it..

Personally I don’t really think you can consider CTM:People with around 140 K 
records to be a large object. Its big but not that big enough to be considered 
to pin to memory..

Joe

From: John Sundberg<mailto:[email protected]>
Sent: Thursday, September 01, 2011 1:31 PM
Newsgroups: public.remedy.arsystem.general
To: [email protected]<mailto:[email protected]>
Subject: Re: Performance question CTM:People timing

** True... good suggestion.




Fundamentally - I was looking for what is "normal" -- what we were seeing was 
what we thought was slow. But - just cause you think something is slow - does 
not mean that it is slow. Sometimes -- you have to look to your neighbors and 
compare.


So - thanks to all that shared their timings and system info.





-John



On Sep 1, 2011, at 8:30 AM, Guillaume Rheault wrote:

**
One more way to make things even faster in Oracle is to "pin" the underlying T 
table into memory.
Ask the DBA over there to do that

-Guilalume


________________________________
From: Action Request System discussion list(ARSList) 
[[email protected]<mailto:[email protected]>] on behalf of John Sundberg 
[[email protected]<mailto:[email protected]>]
Sent: Thursday, August 25, 2011 7:25 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: Performance question CTM:People timing

** Thanks all for the responses.

We "figured out" our slowness. Turns out Oracle statistics had not been updated 
for 6+ months.

Now with 140,000 -- it is near instantaneous on Oracle.

-John

On Mon, Aug 22, 2011 at 9:20 AM, Andrew C Goodall 
<[email protected]<mailto:[email protected]>> wrote:
Where are you counting from? - query on CTM_People involves multiple
queries not just one, so are you just counting time from the "main"
query to the next or the total time to process all queries for that
operation?

Ours 329ms (from main to last query in operation) - 357,000+ total
records - SQL 2008 remote cluster.

Regards,

Andrew Goodall
Software Engineer 2 | Development Services |  jcpenney . 
www.jcp.com<http://www.jcp.com/>
-----Original Message-----


2011/8/20 John Sundberg 
<[email protected]<mailto:[email protected]>>:
> ** How long does it take your DB system to resolve a query for an
"exact
> match" on CTM:People where the query is
>
> 'Remedy Login ID' = "some user id"
>
> Also -- how many records are in your CTM:People -- and what DB are you
> using?
> Our sample system is 800ms - with 40,000 records... , Oracle 11g2
>
> (Please get the timings from SQL log)
>
> -John
>
>
> --
> John David Sundberg
> 235 East 6th Street, Suite 400B
> St. Paul, MN 55101
> (651) 556-0930<tel:%28651%29%20556-0930>-work
> (651) 247-6766<tel:%28651%29%20247-6766>-cell
> (651) 695-8577<tel:%28651%29%20695-8577>-fax
> [email protected]<mailto:[email protected]>
> _attend WWRUG11 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the 
> Answers Are"_

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John David Sundberg
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(651) 556-0930-work
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Kinetic Data, Inc.
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