This is a quick question for other admins that have or are running Server Statistics, particularly on several systems.
I am troubleshooting some slowdowns on our ARS 7.1 server, running a heavily customized ITSM 7.0.3. I have started Server Statistics and found the following process time values: Process Time 1/100ths second ARServer Idle Time 16,635,760 API Requests 7,422,478 DB SQL 7,394,727 Entries Calls 7,385,638 Get List Entry 7,331,214 Escalation 2,194,126 Non DB Restructure 36,347 Filter 28,006 Create Entry 23,163 Set Entry 19,428 Delete Entry 1,821 Get Entry Stats 210 Cache Loading 0 FTS 0 Merge Entry 0 I haven't really looked at these before on a normally functioning system, so I'm throwing it out to those who have: Are these relatively normal ratios compared to other systems you've seen; i.e., are API, DB SQL, Entries and Get List process times usually 100x the others'? Thanks for your time! Kelly Logan, Sr. Systems Administrator (Remedy), GMS ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346 USA | 734.997.4777 [email protected]<mailto:[email protected]> www.proquest.com ProQuest...Start here. 2010 InformationWeek 500 Top Innovator P Please consider the environment before printing this email. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender, and delete the message from your computer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
