Joe W,

Irrespective to whether or not the services are running or not, alerts are not stopped from being created in the Alerts form.. They still will be when workflow attempts to create them. They just are not sent because the service is not running to poll that form..

So while the alert is being created, there is a missing parameter in the email configuration that is causing that error. Check your email configuration form, or turn on your API logging if you want to catch the culprit..

Joe

-----Original Message----- From: Joseph Williams Sent: Thursday, September 08, 2011 1:43 PM Newsgroups: public.remedy.arsystem.general
To: [email protected]
Subject: Re: ARERR 372 in arerror.log

Forgot to mention, we are not using Remedy Alert. The alert services is not running.
Thanks listers.


Joe Williams
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