Joe W,
Irrespective to whether or not the services are running or not, alerts are
not stopped from being created in the Alerts form.. They still will be when
workflow attempts to create them. They just are not sent because the service
is not running to poll that form..
So while the alert is being created, there is a missing parameter in the
email configuration that is causing that error. Check your email
configuration form, or turn on your API logging if you want to catch the
culprit..
Joe
-----Original Message-----
From: Joseph Williams
Sent: Thursday, September 08, 2011 1:43 PM Newsgroups:
public.remedy.arsystem.general
To: [email protected]
Subject: Re: ARERR 372 in arerror.log
Forgot to mention, we are not using Remedy Alert. The alert services is not
running.
Thanks listers.
Joe Williams
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