Hi Marc,

 

We are using quite a few view forms although none of them are SQL Server
only Oracle based tables with our Remedy also using an Oracle database.
However your dba may be able to help set this up - have you tried
creating a synonym in the remedy schema that points to the table you
want to reference?

 

We have done similar setup for other applications in the reverse
direction with Oracle tables referenced as if they are part of SQL
Server database this approach should work the other way around but may
require some setup/work on the Oracle side for access to SQL Server as
the Oracle methods for this are not as straightforward as the reverse
with SQL Server access to Oracle objects.


Take Care,

Debra

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Marc Burick
Sent: Monday, September 12, 2011 9:00 AM
To: [email protected]
Subject: Getting errors when creating a View Form

 

** ARServer 7.1, patch 1 
Admin Tool,, 7.1 patch 11 
SQL 2008 

We are attempting to create our first View Form, SQL database to a
Oracle database, but we can not create the form. I am pretty sure our
problem is the syntax of the table that I am putting in the field before
I press Load. The Admin Tool appears to be looking for sysobjects,
instead of the Linked Server. The examples in the documentation are
poor. 

Admin Tool error message: 
Failure during SQL operation to the database :
PAEHOWUD351.ASSETCENTER.AC_REMEDY_ASSETLOOKUP_VIEW (ARERR 552). 

SQL log error message: 
<SQL > <TID: 0000003088> <RPC ID: 0000002030> <Queue: Admin     >
<Client-RPC: 390600   > <USER: D065879
> /* Mon Sep 12 2011 11:57:52.7910 */SELECT id from
PAEHOWUD351.dbo.sysobjects where name = N'AC_REMEDY_ASSETLOOKUP_VIEW' 
<SQL > <TID: 0000003088> <RPC ID: 0000002030> <Queue: Admin     >
<Client-RPC: 390600   > <USER: D065879
> /* Mon Sep 12 2011 11:57:52.7910 */*** ERROR ***  Invalid object name
'PAEHOWUD351.dbo.sysobjects'. (SQL Server 208) 

We are able to query the Linked Server from SQL Studio. I am able to
create a view on the SQL server that looks at the Linked Server and
create the View Form using that view, but when I run a selection from
the View Form, it takes 50+ seconds. 

Can anyone provide the syntax that should be put in as the table we want
to be pointing to? Again, the documentation is not very clear. 

Thank you in advance. 

Marc 
_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_


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