We ONLY want to install Change Management. I can see the Assignment Engine needing to be installed (I thought we installed this already, I'll check), but CMDB and Product Catalog as well? We only have license for Change Management.
Lisa From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Vivek Sanckar N Sent: Wednesday, September 14, 2011 8:48 AM To: [email protected] Subject: Re: Change Management Installation ** Hi Sandhya, Have you installed the features mentioned in there? Assignment Engine comes as part of the AR Install Other two comes in as part of the Atrium Core Install. If you have already installed these, you can check in the SHARE:Application Properties to see if these are listed in there Best Regards, Vivek Sanckar N On Wed, Sep 14, 2011 at 6:01 PM, Sandhya Prabhakar <[email protected]<mailto:[email protected]>> wrote: Hello! We are trying to install change management (ITSM 7.6.04) and we got the following error: BMC Remedy AR System validation error - Assignment Engine is not detected. - BMC Atrium CMDB is not detected. - Product Catalog is not detected. Any idea about the cause for this error? We are following the Installation document provided by BMC. If anyone has detailed steps for installation that would be helpful. Thanks, Sandhya _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> attend wwrug11 www.wwrug.com<http://www.wwrug.com> ARSList: "Where the Answers Are" _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
