Also the product catalog is a part of the Atrium install by default.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rick Cook Sent: Wednesday, September 14, 2011 9:06 AM To: [email protected] Subject: Re: Change Management Installation ** Installing Atrium Core prior to ITSM is not optional. You don't have to USE or license the CMDB, but it must be in place or your installation won't work. Rick On Wed, Sep 14, 2011 at 6:01 AM, Kemes, Lisa <[email protected]> wrote: ** We ONLY want to install Change Management. I can see the Assignment Engine needing to be installed (I thought we installed this already, I'll check), but CMDB and Product Catalog as well? We only have license for Change Management. Lisa From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Vivek Sanckar N Sent: Wednesday, September 14, 2011 8:48 AM To: [email protected] Subject: Re: Change Management Installation ** Hi Sandhya, Have you installed the features mentioned in there? Assignment Engine comes as part of the AR Install Other two comes in as part of the Atrium Core Install. If you have already installed these, you can check in the SHARE:Application Properties to see if these are listed in there Best Regards, Vivek Sanckar N On Wed, Sep 14, 2011 at 6:01 PM, Sandhya Prabhakar <[email protected]> wrote: Hello! We are trying to install change management (ITSM 7.6.04) and we got the following error: BMC Remedy AR System validation error - Assignment Engine is not detected. - BMC Atrium CMDB is not detected. - Product Catalog is not detected. Any idea about the cause for this error? We are following the Installation document provided by BMC. If anyone has detailed steps for installation that would be helpful. Thanks, Sandhya ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
