I hit send too early. A slightly advanced way would be to set $LASTCOUNT$ to another temp field. If the value is 0 no match is found.. If it is 1 there is a single record matching that search criteria.. If the value is greater than 1, there are multiple matches..
In case of a single match you can set the contents of whatever you want to set directly.. In case of multiple match, open a dialog box with a table field having the same search criteria.. In case of the value being 0, display whatever custom message you want to display – like no incidents match this blah blah blah or no people records were found matching this blah blah blah.... Joe From: Joe Martin D'Souza Sent: Wednesday, September 14, 2011 2:42 PM To: ARS List Subject: Re: Can we disable the ARSWARN 1200 (No Records Matched) error? Depending on what you want to do, you can ‘bypass’ this through native workflow.. For the same search condition that returns a no match error, perform a search to set the request ID or a unique identifier to a temporary field. This field would then tell you if records exist or not.. matching records exist this field will not be null. If no records exist it will be null.. You can use this information to go forward from there.. Joe From: Shiju John Sent: Wednesday, September 14, 2011 8:26 AM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Re: Can we disable the ARSWARN 1200 (No Records Matched) error? ** Actually in my scenario, I have a read only form which has two fields and a button. Based on the values entered in the fields I am doing some calculations(SQL Query as well as table looping) and populating the read-only fields below. I am able to perform this, but at the end I am getting a warning message - ARSWARN 1200, which is of no meaning, since the current form is a read-only form. Hence I was thinking of just disabling that warning message. But right now my doubt is that, any how that warning message is thrown through remedy work flows only. Then why are they not tracked in the logs? If I can get the work flow name i can just remove my read-only form's name from the 'Associated Forms'. :) Thanks, Shiju.... On Wed, Sep 14, 2011 at 3:21 PM, Matt Laurenceau <[email protected]> wrote: This is native in AR System. I believe you can change the wording with "AR System Message Catalog" form. If you fully remove this msg (in case it's possible), what feedback will you send to the user? Thanks, Matt Laurenceau Senior Community Ambassador, BMC Communities [email protected] Follow me @Matt_L Skype: matt.laurenceau On 14 sept. 2011, at 13:22, Shiju John <[email protected]> wrote: > ** > Hi, > Is there any option to disable the ARSWARN 1200 Message - which is displayed when No Records are matched on a search. > > Please help me in tracking the workflow names which are responsible for these default messages, as these are not tracked in either client side or server side logs. > > Thanks and Regards, > Shiju John > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" -- Thanks and Regards, Shiju John _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
