Thanks Joe. I will check these options. Thank you once again :). On Wed, Sep 14, 2011 at 9:47 PM, Joe Martin D'Souza <[email protected]>wrote:
> ** > > I hit send too early. > > A slightly advanced way would be to set $LASTCOUNT$ to another temp field. > If the value is 0 no match is found.. If it is 1 there is a single record > matching that search criteria.. If the value is greater than 1, there are > multiple matches.. > > In case of a single match you can set the contents of whatever you want to > set directly.. In case of multiple match, open a dialog box with a table > field having the same search criteria.. In case of the value being 0, > display whatever custom message you want to display – like no incidents > match this blah blah blah or no people records were found matching this blah > blah blah.... > > Joe > > *From:* Joe Martin D'Souza <[email protected]> > *Sent:* Wednesday, September 14, 2011 2:42 PM > *To:* ARS List <[email protected]> > *Subject:* Re: Can we disable the ARSWARN 1200 (No Records Matched) error? > > > Depending on what you want to do, you can ‘bypass’ this through native > workflow.. For the same search condition that returns a no match error, > perform a search to set the request ID or a unique identifier to a temporary > field. This field would then tell you if records exist or not.. matching > records exist this field will not be null. If no records exist it will be > null.. > > You can use this information to go forward from there.. > > Joe > > *From:* Shiju John <[email protected]> > *Sent:* Wednesday, September 14, 2011 8:26 AM > *Newsgroups:* public.remedy.arsystem.general > *To:* [email protected] > *Subject:* Re: Can we disable the ARSWARN 1200 (No Records Matched) error? > > ** > Actually in my scenario, I have a read only form which has two fields and a > button. Based on the values entered in the fields I am doing some > calculations(SQL Query as well as table looping) and populating the > read-only fields below. I am able to perform this, but at the end I am > getting a warning message - ARSWARN 1200, which is of no meaning, since the > current form is a read-only form. > Hence I was thinking of just disabling that warning message. > > But right now my doubt is that, any how that warning message is thrown > through remedy work flows only. Then why are they not tracked in the logs? > If I can get the work flow name i can just remove my read-only form's name > from the 'Associated Forms'. :) > > Thanks, > Shiju.... > > On Wed, Sep 14, 2011 at 3:21 PM, Matt Laurenceau < > [email protected]> wrote: > >> This is native in AR System. >> I believe you can change the wording with "AR System Message Catalog" >> form. >> If you fully remove this msg (in case it's possible), what feedback will >> you send to the user? >> >> Thanks, >> >> Matt Laurenceau >> Senior Community Ambassador, BMC Communities >> [email protected] >> Follow me @Matt_L >> Skype: matt.laurenceau >> >> >> On 14 sept. 2011, at 13:22, Shiju John <[email protected]> wrote: >> >> > ** >> > Hi, >> > Is there any option to disable the ARSWARN 1200 Message - which is >> displayed when No Records are matched on a search. >> > >> > Please help me in tracking the workflow names which are responsible for >> these default messages, as these are not tracked in either client side or >> server side logs. >> > >> > Thanks and Regards, >> > Shiju John >> > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> > > > > -- > > Thanks and Regards, > Shiju John > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- Thanks and Regards, Shiju John _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
