Client side logging in 7.6.04 is not pretty. We have had to cut and paste a lot in to notepad or some type of editor. Client side logging will pop up another browser window and start generating the logs from login. At least with the user tool you can turn it on and off at certain points and save to a file. You can still use the client tool to generate logs. You will just have to go to the specific form you are looking for. The consoles will not work in the client tool. We still use the client tool for a lot of logging.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Junaid Qureshi Sent: Sunday, September 25, 2011 8:34 AM To: [email protected] Subject: Web clinet logging for Remedy 7.6.04 ** Hi Team, We have recently installed ITSM 7.6.04 on Windows 2003 server. As recomended by BMC, users are using web to work on incident management system. The question is, how do we get client logging for active links and filters as we got from user tool. I enabled the loggong from AR user preference form but it genrates lot of logs and does not get saved in some file. Any help would be appreciated, - Junaid Q. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
