Yes, it is a fresh install. We have another environment where we are running Remedy 7.6.00 and SRM is not even running on that environmemnt. However, we are seeing "Service Request Management System" link in Application Administration Console. I ckecked no one has done any customization.
On Tue, Sep 27, 2011 at 6:20 AM, Chowdhury, Tauf <[email protected]>wrote: > ** > > Junaid, **** > > Is this a fresh install? I checked both my 7.6.04 and my older SRM 2.2 > installation and both entries in App Admin Console >Custom tab state > “Service Request Management.” The only entry with the word “system” in it is > Task Management. Could it be someone else added this as a customization? You > can run workflow logging to figure this out or just look at Dev Studio.*** > * > > -Tauf**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Junaid Qureshi > *Sent:* Monday, September 26, 2011 11:11 PM > *To:* [email protected] > *Subject:* SRM 7.6.04 links**** > > ** ** > > ** **** > > Hi listers,**** > > **** > > We are seeing 2 links for SRM under Application Administration Console. One > is "Service Request Management" and the other is "Service Request Management > System". The other link has few option and when clicked on any one , it > gives error message " Form does not exist on server". We are using SRM > 7.6.04 on Windows 2003 server.**** > > **** > > -Junaid Q.**** > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > ------------------------------ > This e-mail and its attachments may contain Forest Laboratories, Inc. > proprietary information that is privileged, confidential or subject to > copyright belonging to Forest Laboratories, Inc. This e-mail is intended > solely for the use of the individual or entity to which it is addressed. If > you are not the intended recipient of this e-mail, or the employee or agent > responsible for delivering this e-mail to the intended recipient, you are > hereby notified that any dissemination, distribution, copying or action > taken in relation to the contents of and attachments to this e-mail is > strictly prohibited and may be unlawful. If you have received this e-mail in > error, please notify the sender immediately and permanently delete the > original and any copy of this e-mail and any printout. > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
