What compatibility mode are you running your SQL database in? The Server could 
be 2008 but it is possible to run the database in a lower compatibility mode. 
Are you running these the AR System databases in a lower compatibility mode? If 
so that could be a possible reason...

Using sa or and administrator login to SQL run the query

use master;
select compatibility_level from sys.databases where name = ‘NameOfDB’;

This will return an integer that will let you know the compatibility level of 
the database.

The various levels are:

SQL Server 6.0 ==> 60
SQL Server 6.5==> 65
SQL Server 7.0==> 70
SQL Server 2000==> 80
SQL Server 2005==> 90
SQL Server 2008==> 100

Use the stored procedure sp_dbcmptlevel to change this if required. You should 
find the syntax for this online on msdn or other DB forums..

HOWEVER be warned that you need to check the compatibility matrix of the AR 
System before making such a change to the underlying database.. Setting the 
database to a compatibility mode that is not supported by the AR System could 
result in connection issues from the ARS to the database.

Joe

From: LJ LongWing 
Sent: Friday, September 30, 2011 3:32 PM
Newsgroups: public.remedy.arsystem.general
To: [email protected] 
Subject: Re: SQL Link Server Issue

** 
Rafael,

Are you able to do an insert directly from a db client into that table?...it 
may be related to the permissions between the two db’s for the user in question.

 

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Rodriguez, Rafael J x23718
Sent: Friday, September 30, 2011 12:55 PM
To: [email protected]
Subject: SQL Link Server Issue

 

** 

Hello list, we are facing the following issue. We have 2 databases on the same 
SQL server. For this example ARS1 and ARS2. We have created a linked server so 
we can create a view form from ARS1 to ARS2. When we try to push data from a 
table on ARS1 to table on ARS2 using the view form created we get the following 
error:

 

Transaction context in use by another session. (SQL Server 3910)

 

I’ve looked up this error on Microsoft siete and it states that there was a 
hotfix for this on SQL7/SQL2000. We are currently using SQL2008 SP2. Has anyone 
seen this issue and has been able to resolve?

 

Thanks in advance.

 

Rafael Rodriguez|Manager Remedy/Mid-Tier Enterprise|Broadridge Financial 
Solutions

2 Journal Square Plaza|Jersey City, NJ 07306| 201.714.3718 p



 


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