hi there i'm dealing with what seems to be an issue, just want to know if someone else has experience the following behavior
i configuring survey for a company, not -global- for service request. i already create the survey and configure the rules but the field enable survey is set to NO, but the survey message is sent anyway. i'm checking some workflow elements particularly some filters wich passed the qualification and execute the actions SRM:REQ:Status_Completed_500_Survey_CheckCFGRules SRM:REQ:Status_Completed_503_Survey_CheckCFGRules i just want to check first before open an issue with support. thanks for any reply _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
