The cheapest and fastest integration product I worked with was EtherPage that is now owned by Mobilesys.
There is also TelAlert which may also be easy to set up but not as easy as
EtherPage..
And then a more robust product as someone else pointed out that is rich in
functionality, is AlarmPoint..
Joe
From: Mike Tomasiewicz (ConAgra Foods)
Sent: Wednesday, October 05, 2011 12:35 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: On-Call Notifications
**
I’m curious to hear if anyone has tackled, or attempted to tackle creating an
on-call list for their support queues and using workflow to send out
emails/pages to the identified support staff when a ticket is generated. Did
you customize, use a third party tool, a combination of both, or neither?
I am looking for ideas that may accomplish this and still be eligible for a
SaaS implementation in the near future.
Thanks!
Michael Tomasiewicz, CISSP
Sr. System and Network Administrator | Enterprise Technology Services
7300 World Communications Dr, ETS-200 | Omaha, NE 68122
402.240.3462
402.838.9977 (mobile)
mike.tomasiew...@conagrafoods.com
Food I love: Slim Jim TABASCO
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