With an OS, yes that may be true.. Upgrading the OS to a higher version can potentially leave you with system libraries of a higher version, which your current version of ARS will not be able to use.. It has happened to me once in the past where I had to work around it by copying some of the older system libraries and adjust the LD_LIBRARY_PATH accordingly.. But these was a few major versions ago.. If the OS vendors since then have changed how they deliver their upgrades, where they do not delete older system files for a few minor, then it should not be an issue..

In case of MS-SQL, I recently came upon an article that they make that database backward compatible upto 2 major versions. And that in my opinion has begun to be a trend for a while with most vendors that manufacture most legacy software..

Joe

-----Original Message----- From: John Doe Sent: Wednesday, October 05, 2011 3:00 PM Newsgroups: public.remedy.arsystem.general
To: [email protected]
Subject: Re: BMC Performance Matrix on ARS 7.6.04 on Different OS

You are certainly correct. If I use Oracle 10g client it is compatible with an Oracle 11g database, as per the matrix. But that was not the point. My point is that simply saying that the product is compatible as long as the vendor (Microsoft, Sun) claim backward compatibility is very presumptuous.

For instance, you are on Solaris 10 and decide to immediately upgrade to Solaris 11. Assuming, since the compatibility matrix does not say it is not compatible, it "should" work. This is very presumptuous, however allowable based on the quotes submitted from the compatibility matrix. I would proceed with caution.

In the end, it is up to you. I am just offering a piece of friendly advice from someone who has been through all the versions, all of the databases and combinations. Including Oracle RAC on Linux. Trust me, Windows on SQL Server is much easier than the others. BMC seems to favor testing their product on this platform.

Thanks and have a great day!
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