So, I have 364 records in CAI:Events and 3,353 records in SYS:Action.

I take it this is not a good thing?

On Mon, Oct 10, 2011 at 6:56 PM, Schon, Stuart
<[email protected]>wrote:

> **
>
> Check the CAI Event table for a stuck record, I have seen that as an issue
> several times leading to the plugin being unable to start. It should be
> empty. Any record there is transitory like sys:action****
>
> ** **
>
> *Stuart Schon**
> **Team Leader**
>
> **Fujitsu Australia Limited*
> 2 Julius Avenue, North Ryde NSW 2113, Australia
> *T* +61 2 9113 9435 *M* +61 458 592 245
> [email protected]
> au.fujitsu.com
>
> ****
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Joe Martin D'Souza
> *Sent:* Tuesday, 11 October 2011 06:04
> *To:* [email protected]
> *Subject:* Re: Server Slow Down****
>
> ** **
>
> ** ****
>
>  ****
>
> So although the SYS:Action table has workflow to delete the processed
> records that are no longer needed on that table using as in that example,
> Application-Delete-Entry "SYS:Action" 000000000407386, it has no way to
> lower the high water mark caused by the continuously growing table.. Over
> time that table is likely to occupy a lot of disk space although the number
> of entries in the table may be quite low.****
>
>  ****
>
> I’m guessing that may be one of the problem.****
>
>  ****
>
> Ask your DBA to check into that and see if that’s the problem’..****
>
>  ****
>
> Joe****
>
>  ****
>
>  ****
>
>  ****
>
> *From:* Boyd, Rebecca <[email protected]> ****
>
> *Sent:* Monday, October 10, 2011 2:52 PM****
>
> *Newsgroups:* public.remedy.arsystem.general****
>
> *To:* [email protected] ****
>
> *Subject:* Server Slow Down****
>
>  ****
>
> ** Everyone,
>
> I recently had an issue where performance became very poor and didn't learn
> about the problem in time to capture any logs. However, I saw the following
> repeated in the arerror.log:
>
> 390620 : The AR System Plug-In server is not responding.  Cannot connect to
> the system at this time.  Contact your AR System Administrator for
> assistance. (ARERR 8939)
> Failure during an attempt to perform an application command (ARERR 4554)
> Application-Delete-Entry "SYS:Action" 000000000407386
>
> ARS 7.5.00 Patch  003
> ITSM 7.5.01 patch 001
> SLM 7.5.00 patch 001;
> SRM 7.6, patch 2
> Windows 2008 Enterprise
> Oracle 11g
>
> Any ideas of what was happening or where to look should this happen again?
>
>
> --
> Rebecca Boyd
> Application Administrator
> Wake Forest University
>
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ****
>
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ****
>  _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_




-- 
Rebecca Boyd
Application Administrator
Wake Forest University

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