The ITSM app consoles are not supported.. Let me clarify what I meant it works on both..
I had no problems with the tool itself.. For performing other regular User Tool tasks such as viewing forms or reporting data etc... The ITSM consoles are not supported.. There is a statement of directive somewhere either in the release notes or some place else I don’t recall where BMC claimed these consoles were not designed to work on the User Tool.. Joe From: John Doe Sent: Friday, October 14, 2011 10:32 AM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Re: Windows 7 and Internet Explorer version 9 ** Hey Joe, Interesting. 7.6.04 client is not completely supported. They have started phasing out the client with this release. Change Management works for you in the client, 7.6.04? It's never worked for me. It must just be my environment. -------------------------------------------------------------------------------- From: Joe Martin D'Souza <[email protected]> To: [email protected] Sent: Friday, October 14, 2011 9:05 AM Subject: Re: Windows 7 and Internet Explorer version 9 ** I haven’t had any major problems either (both thick and thin client).. I did have few ‘cosmetic’ issues with the thin clients on other browsers though.. What issues are you guys facing? Joe From: Chowdhury, Tauf Sent: Friday, October 14, 2011 9:31 AM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Re: Windows 7 and Internet Explorer version 9 ** You’re a lucky man. Tauf Chowdhury | Forest Laboratories, Inc. Service Portfolio Manager Infrastructure – Service Management Office: 631.858.7765 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Shafqat Ayaz Sent: Friday, October 14, 2011 4:22 AM To: [email protected] Subject: Re: Windows 7 and Internet Explorer version 9 ** I have been using IE9 with Windows 7 with ITSM 7.6.04 without any problems for a while now. Shafqat Ayaz -------------------------------------------------------------------------------- From: Jason Miller <[email protected]> To: [email protected] Sent: Wednesday, October 12, 2011 7:03 PM Subject: Re: Windows 7 and Internet Explorer version 9 ** Could these tips be added to a BMCDN document to make them available without having to open a support issue? Jason On Oct 12, 2011, at 12:30 PM, Matt Laurenceau <[email protected]> wrote: ** The "or higher" statement on the compatibility matrix is the answer: IE9 is supported :) BMC Support has tips to optimize performances. Take care, Matt Laurenceau Senior Community Ambassador, BMC Communities [email protected] Follow me @Matt_L Skype: matt.laurenceau On 12 oct. 2011, at 20:54, Guillaume Rheault <[email protected]> wrote: ** There have been posts that there are problems with ITSM 7.6.04 and IE 9 Whether ITSM 7.6.00 is compatible with IE 9... you may be the first one to find out! Guillaume ---------------------------------------------------------------------------- From: Action Request System discussion list(ARSList) [[email protected]] on behalf of Spangler Robert C CIV USSTRATCOM/JWAC [[email protected]] Sent: Wednesday, October 12, 2011 2:30 PM To: [email protected] Subject: Windows 7 and Internet Explorer version 9 ** We are getting ready to upgrade to Windows 7 and Internet Explorer version 9. Does ARS 7.5 and ITSM 7.6 support these? Thanks _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ -------------------------------------------------------------------------------- This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
