All
I'm getting the error noted below when configuring a connection to the
ARSystem data source. Looking at the error, it seems I need to enable the
Remedy Datasource? If anyone knows how to do this I would be very grateful.
The path referenced in the error, /shared/BMC_DIL/DataSource/Remedy/AR, does
not seem to be located on our Dashboards server.  
   
Current Configuration Status: Configuration failed: Cannot connect to the
data source. Verify that the connection information is correct and that the
data source's database is running and retry.
/lib/util/System.SystemException (1900011): A system exception has occurred.
The data source "/shared/BMC_DIL/DataSource/Remedy/AR" has been disabled.
[datasrc-2948100]
  at /shared/BMC_DIL/Client/BSM_Dashboard/InstallScripts/GetDSConfigStatus
(line 197)
  caused by: The data source "/shared/BMC_DIL/DataSource/Remedy/AR" has been
disabled.  [datasrc-2948100]
 
DB Server: Windows 2003
SQL: SQL 2008 R2, Mixed Mode Authentication  NOTE: The account used in the
Dashboard configuration can log directly into the database via SQL
Management Studio and access data.
 
All thoughts welcome.
Many thanks
Pete





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