Something is connecting and trying to use the short version of the server name. Remedy looks for an exact match, so you need to either add the short version to the Mid-Tier config or change the system/app that is connecting to use the FQDN
Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of anurag saxena Sent: Tuesday, October 18, 2011 12:11 PM To: [email protected] Subject: Re: 9280 ERROR ** Hi List, We are facing the the error " ARERR 9280 Server Not present in the configured server list itsmqcapp". However the correct configured server name in mid-tier is itsmqcapp.hewitt.com. I do see entries for similar issue on the list but did not roll upto the resolution. Can you please help me the resolution to this issue. Many thanks, Vishwa Saxena _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
