Are you running in "Development Cache Mode"  (See the Configuration tab in the 
Server Information of the Administration Console)

Fred

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Nathan Aker
Sent: Wednesday, October 19, 2011 2:46 PM
To: arslist@ARSLIST.ORG
Subject: ARS 7.6.04 Filter Objects being cached?

**
Hola Friends,

Anyone else running ARS 7.6.04 (SP1 in our case) seen a delay from when they 
save a filter to when the update takes effect?  I've got some custom backend 
filter processing on a staging form and in working with it and making changes 
I'm finding that if I update a filter, the change does not immediately take 
effect (as it always has in Remedy in my experience).   If I make the change, 
wait for the save to complete, then retry my update operation that triggers the 
workflow, the workflow does not reflect my changes immediately.   I have to 
wait about 90-120 seconds and then I see my change take effect.

Anyone know if there is now some form of caching related to filter objects now? 
 Perhaps due to the new Overlay feature?   Found this interesting and thought 
I'd share.

Nate.

Nathan Aker
ITSM Solution Architect

McAfee, Inc.
5000 Headquarters Drive
Plano, TX 75024

Web:www.mcafee.com<http://internal.nai.com/division/marketing/BrandMarketing/templates/www.mcafee.com>

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