Are you exporting to a .def file or to a .xml file? Open the exported file and see if your server name is in it (or does it specify @ for the server name).
After a release are you going in to the Mid-Tier Admin page and telling it to Flush the Cache? Also are you using 7.6.04 SP1, SP2, or unpatched 7.6.04? And on what OS is Remedy running on? And what version Dev Studio? (Yes these can all make a difference) Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of NormD Sent: Wednesday, October 26, 2011 9:28 AM To: arslist@ARSLIST.ORG Subject: active link not working after import Remedy 7.6.0.4, Oracle 11g Using the midtier interface, a user performing any operation that uses and active link generates an error - "cannot establish a network connection to the AR system server" This error occurs when an active link that executes a SQL programmed command is altered. It is inconvenient to have to re-construct many active links. This error also occurs when one of these active links is exported from one server to another (eg. from our dev to test server). There are too many types of these active links to manually adjust during a release. As time goes on we are using this functionality more, so more of our code will break without us knowing about it until someone tries to use the portions of the program that use it. In our setup ARS server, midtier and Oracle db are all on the same host. What is causing this issue and how do I address it? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
