If you are running "Submitter Mode = Locked" then users CAN update their own tickets with only having xxxSubmitter permissions and an AR Read license.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of SriSamSri Appecherla Sent: Friday, October 28, 2011 5:04 AM To: [email protected] Subject: Re: Disable a users ability to update tickets ** Hi Romeo, If you are talking Incidents here, then Incident Submitter permissions will allow the user to submit the incident but not modify it. Regards, SriSamSri Appecherla Mobile# +61 469747355<tel:%2B61%20469747355> On Fri, Oct 28, 2011 at 7:43 PM, Romeo Birondo Jr <[email protected]<mailto:[email protected]>> wrote: Need your advise if there is a way to set the security to disable a users ability to update tickets? Appreciate any feedbacks.... Thanks BMC Remedy AR v7.1 -Romeo _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> attend wwrug12 www.wwrug12.com<http://www.wwrug12.com> ARSList: "Where the Answers Are" _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
