I have thought about doing this for our Service Desk as well once we go all web based. The two things I have considered are 1) create an active link that will refresh a table fields or set fields from the db every so often if your are a member of the Service Desk group or 2) have a Mid-Tier that is dedicated to the Service Desk and would have a much longer timeout configured.
There have been some previous discussions on the topic that you can find in the archives. Jason On Wed, Nov 2, 2011 at 10:41 AM, Oyefeso, Bola <[email protected]>wrote: > ** ** ** ** > > Hello everyone,**** > > ** ** > > On 7.6.04 Midtier, I am trying to make sure the ****Call** **Center****does > not time out. Has anyone done this before? > **** > > ** ** > > Bola Oyefeso**** > > ** ** > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
