You can also use Assignment Rules to set a Work Order Manager. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patrick zandi Sent: Monday, December 05, 2011 10:05 AM To: [email protected] Subject: Re: ITSM 7.6.04 - SRM/Work Orders
** you can set every SRM to go to the same default: with a template On Mon, Dec 5, 2011 at 10:54 AM, Sanford, Claire <[email protected]<mailto:[email protected]>> wrote: How do I set it up so that a Work Order does not require a Work Order Manager on submission? We have several automated systems that great a service request or work order and they do not start out having a Work Order Manager associated with it. "Sat Dec 03 16:03:43 2011 390603 : : No work order manager group could be found. Manually select a group from the menus. If no group with an individual in the functional role of work order manager is defined, notify your System Administrator. (ARERR 1440853)" Can I just disable that workflow? Claire Sanford Information Systems Division Memorial Hermann Healthcare System System Services Tower North - 2:105 920 Frostwood, Houston, TX 77024 Phone: 713 338 6035<tel:713%20338%206035> [email protected]<mailto:[email protected]> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> attend wwrug12 www.wwrug12.com<http://www.wwrug12.com> ARSList: "Where the Answers Are" -- Patrick Zandi _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
