Thanks to all responding to my thread. For those who are interested to know the problem and solution: I needed private rpc for several users in the web because they are using auto refresh on overview console with an interval or 2 min and above. Our DBA has reported us that the queries on overview console are doing tablescans and is impacting performance. Sometimes during the peak hours the results were returned so late that all the remedy threads are occupied and no more threads available to the users. So the system gets hung and we had to restart ars to free up the threads and get it back to online. As per BMC Support recommendation we configured the java plugin used by the overview console to use private rpc threads instead of using regular fast and list threads. Seems like this is helping us from system getting hung. We are still investigating on why the overview console is doing table scans and how to avoid it. Credits to BMC Support, the trick is to get to the right guy.
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