(ADV: Recommends looking at Kinetic Request if SRM becomes problematic) Generically speaking - I would take off Quantity as a question -- it does not make sense.
All questions should be relevant - else -- you are confusing people. I mean - am I supposed to put a number in there? -- Does it auto increment? If I want a domain name - is the quantity the # of machines in the alias ??? Rule #1: Make things as simple as possible, but not any simpler. Also - the new questions you are planning to ask generically -- do ALL forms need these new questions? I don't think you have the luxury of hiding and showing those generics in BMC SRM. If you run into roadblocks -- check out: http://www.kineticdata.com/Products/KineticRequest/index.html ("The Wolf" of Request Management) ("The Wolf" - as in Pulp Fiction -- comes in and cleans up a big mess) http://www.youtube.com/watch?v=ANPsHKpti48 -John On Fri, Dec 9, 2011 at 11:33 AM, Veeral Oza <veer...@gmail.com> wrote: > ** > > Hi All, > > > > Need some help to figure out an SRM issue. > > ARS 7604 SP2 > > ITSM 7604 SP2 > > SRM 7604 SP2 > > > > As seen in the attached screen shot, the marked red section is the > requester details, getting populated from CTM:People. > > There is a requirement to add few more People attributes in the marked red > section. > > I want to avoid the use of AIFs. The entire submit request screen is a DVF > field which is not easy to customize. > > I would like to know if there is a way to add more attributes in the > marked red section and get them populated with CTM:People data of the > requester. > I also did some research and found that jar files must be modified to > achieve this kind of customization. Need to know if there is another way. > > Regards, > Veeral Oza > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax john.sundb...@kineticdata.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
