You could a build a Menu based question that queries CTM:People using the keyword $USER$ and have the user chose the value from the drop-down.
But if the information is strictly for fulfillment purpose, the forms (Incident, Work Order, Change etc..) already have additional details (apart from what is displayed on Request Entry Console) and if needed, you can add more fields and a simple set fields filter action to populate the information. Thanks Mahesh On Fri, Dec 9, 2011 at 11:33 AM, Veeral Oza <[email protected]> wrote: > ** > > Hi All, > > > > Need some help to figure out an SRM issue. > > ARS 7604 SP2 > > ITSM 7604 SP2 > > SRM 7604 SP2 > > > > As seen in the attached screen shot, the marked red section is the > requester details, getting populated from CTM:People. > > There is a requirement to add few more People attributes in the marked red > section. > > I want to avoid the use of AIFs. The entire submit request screen is a DVF > field which is not easy to customize. > > I would like to know if there is a way to add more attributes in the > marked red section and get them populated with CTM:People data of the > requester. > I also did some research and found that jar files must be modified to > achieve this kind of customization. Need to know if there is another way. > > Regards, > Veeral Oza > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
