Not all fields were loaded in to Analytics Universe. You will need to add them and then export your changes back in to the Universe. I would recommend getting training on setting up permissions and adding fields to the Universe as will as learning on how to create reports. As a Crystal report writer I have found that doing things in Analytics is not the same as in Crystal do to the fact that BMC or SAP has made Analytics a drag and drop application. In Analytics you must keep your thinking simple. _____________________________________________________________________________________
John Atherly | APC by Schneider Electric | Information, Process & Organization (IPO) | Remedy Administrator / Developer Phone: +305-266-5005 ext. 237 | Email: [email protected] | Site: www.apc.com/ | Address: 703 Waterford Way, Suit 850, Miami, FL 33126 USA *** Please consider the environment before printing this e-mail Christine Milton Hall <[email protected]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 12/12/2011 08:24 AM Please respond to [email protected] To [email protected] cc Subject Incident Management reports ** First let me thank everyone for their feedback on the first 2 emails.. Now for the next piece of the question..... If I can find data in a search, to me that means that the data exists in the database already. Would there be any reason that fields would be required to be added to a form or the DB if data can be found in a search (such as date and time stamps for Assigned and Resolved)? thanks! c ______________________________________________________________________ This email has been scanned by the Symantec Email Security.cloud service. ______________________________________________________________________ ********************************************************************** This e-mail and any files transmitted with it may contain confidential information and is intended solely for use by the individual to whom it is addressed. If you received this e-mail in error, please notify the sender, do not disclose its contents to others and delete it from your system. ********************************************************************** _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
