One thing we found was that if any of the CMDB forms (BMC.CORE:BMC_...) had somehow been raised to an overlay then the upgrade would fail (not freeze though).
Just something to check. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: 15 December 2011 17:10 To: arslist@ARSLIST.ORG Subject: Re: ars & cmdb 7.6.04 upgrade - any successes? ** Agreed, there are (long) times when you do not see any activity in the install logs or to the db. I have almost killed the installer before but let it run over night instead. Sometimes it is still not finished in the morning but it has progressed beyond where I had almost killed it and does end up finishing. Jason On Thu, Dec 15, 2011 at 8:35 AM, patrick zandi <remedy...@gmail.com> wrote: ** when you say does not complete:: can I ask how long did you wait? I have seen a 18hour run.. work. On Thu, Dec 15, 2011 at 11:28 AM, Jonas Stumph Stevnsvig <arsl...@stevnsvig.com> wrote: Hi all We're battling with an upgrade of ARS 7.5 , ITSM 7.5, CMDB 7.6.00 to ARS 7.6.04.0002, CMDB 7.6.04.0002, ITSM 7.5 (64-bit) but the atrium core installer never completes. It always freezes on a 7.6.03.000 xml file... We've had a barebone install go fine on a 64bit win2k8r2, and had a 32bit win2k3 get to freeze on a 7.6.04.000 xml file, but no successes upgrading yet. I'd like to hear if anyone has had a success with upgrading to atrium core 7.6.04.002? best regards Jonas Stumph Stevnsvig ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
