Claire, If you have "Cross Authentication Blank Password" set, you can just manually designate a password for the users in the User form. Remedy will authenticate to that password instead of trying to authenticate to LDAP.
Thanks, Jared -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sanford, Claire Sent: Friday, December 16, 2011 8:30 AM To: [email protected] Subject: ITSM 7.6.04 - LDAP What settings do I need to do to an account to make it exempt from LDAP authentication? I need to set up a couple of accounts that do not have to have a network sign on in order to log into Remedy. I tried setting them to "Disable Password Management for this User" but that did not work. No network sign on, no logging into Remedy. Claire ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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