I suspect this is tied to fields now supporting RTF text. William Rentfrow Principal Consultant, StrataCom Inc. [email protected] Blog: www.williamrentfrow.com O 715-592-5185 C 715-410-8056
________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tommy Morris Sent: Wednesday, December 21, 2011 10:47 AM To: [email protected] Subject: Re: 2+rows in 1 row field ** That also happens on the Remedy Login Field on CTM:People in the User Tool. The "Row" property is just the number of Rows Displayed. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramey, Anne Sent: Wednesday, December 21, 2011 10:33 AM To: [email protected] Subject: 2+rows in 1 row field ** I have an issue where users are able to have more than one row in a one row field, like incident number, in the mid-tier. I can make this happen myself. If I copy and paste a cell from excel (not the contents, but the whole cell) into the incident number field, it pastes in the incident number and an end-of-line so you can't see that you've actually put the incident number in there (unless you move up a line with your cursor). That is just one example, but it is one of the easiest to reproduce. Is there any way to prevent this? I've had some people report accidentally putting an end-of-line/soft-return in a field and then getting "stuck" in it and not being able to get out of the field, which is why I ask. They haven't yet been able to tell me how they are doing that, but I am hoping there may be some way to prevent it. I'm using ITSM 7.6.0 patch 1, ARS 7.5 and have tried this in Mid-tier 7.6 p4 and 7.5 p7. It seems to happen in any browser. Thanks, Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ________________________________ No virus found in this message. Checked by AVG - www.avg.com Version: 2012.0.1890 / Virus Database: 2109/4694 - Release Date: 12/21/11 _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
