I am not sure about that. I remember this happening for a few years / a few versions.
Anne, I am pretty sure you can create an Active Link that looks for a return in the Run If. From there you should be able to REPLACE the return with null or throw a message advising them to correct the data. Jason On Wed, Dec 21, 2011 at 9:04 AM, William Rentfrow < [email protected]> wrote: > ** ** > I suspect this is tied to fields now supporting RTF text. > > > William Rentfrow > Principal Consultant, StrataCom Inc. > [email protected] > Blog: www.williamrentfrow.com > O 715-592-5185 > C 715-410-8056 > > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Tommy Morris > *Sent:* Wednesday, December 21, 2011 10:47 AM > *To:* [email protected] > *Subject:* Re: 2+rows in 1 row field > > ** > > That also happens on the Remedy Login Field on CTM:People in the User > Tool. The “Row” property is just the number of Rows Displayed.**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Ramey, Anne > *Sent:* Wednesday, December 21, 2011 10:33 AM > *To:* [email protected] > *Subject:* 2+rows in 1 row field**** > > ** ** > > ** **** > > I have an issue where users are able to have more than one row in a one > row field, like incident number, in the mid-tier. I can make this happen > myself. If I copy and paste a cell from excel (not the contents, but the > whole cell) into the incident number field, it pastes in the incident > number and an end-of-line so you can’t see that you’ve actually put the > incident number in there (unless you move up a line with your cursor). > That is just one example, but it is one of the easiest to reproduce. Is > there any way to prevent this? I’ve had some people report accidentally > putting an end-of-line/soft-return in a field and then getting “stuck” in > it and not being able to get out of the field, which is why I ask. They > haven’t yet been able to tell me how they are doing that, but I am hoping > there may be some way to prevent it.**** > > ** ** > > I’m using ITSM 7.6.0 patch 1, ARS 7.5 and have tried this in Mid-tier 7.6 > p4 and 7.5 p7. It seems to happen in any browser.**** > > ** ** > > Thanks,**** > > ** ** > > Anne Ramey**** > > *************************************** > > *E-mail correspondence to and from this address may be subject to the > North Carolina Public Records Law and may be disclosed to third parties > only by an authorized State Official.***** > > ** ** > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > ------------------------------ > > No virus found in this message. > Checked by AVG - www.avg.com > Version: 2012.0.1890 / Virus Database: 2109/4694 - Release Date: 12/21/11 > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
