i would LOVE the user tool back! i use it a ton to locate forms! On Jan 4, 1:25 am, "Ramagiri, Ravi Chandra" <ravi.chandra.ramag...@logica.com> wrote: > Hi All, > > Big YES from my side.................. :-) :-) > > Regards > > RAVI CHANDRA R | Sr.BMC Remedy Administrator > DLF - SEZ, Block 5, 4th Floor, Manapakkam,Chennai - 600 089 | INDIA > > > > > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Joe Martin D'Souza > Sent: Wednesday, January 04, 2012 9:50 AM > To: arsl...@arslist.org > Subject: Re: POLL: would you like the user tool back (7.6.04) > > Honestly yes, at least for the purpose of some data administration.. I won't > care much if not a single feature gets added to it in another 10 years as > long as I could do the same things I can currently do (export data, run > macros, easier run process actions on clients, etc) > > Joe > > -----Original Message----- > From: John Baker > Sent: Tuesday, January 03, 2012 2:55 PM Newsgroups: > public.remedy.arsystem.general > To: arsl...@arslist.org > Subject: POLL: would you like the user tool back (7.6.04) > > Hello, > > I'm going to vote yes and no. :-) > > I've recently looked at HP Service Manager and the UI approach is very > different. Whilst I'm no expert on building HP SM workflow (and indeed, I'm > no expert on AR System workflow either), the UI appears to be built on > something like Google Web Toolkit and delivered through Eclipse (exactly as > BMC have done with the new admin tool) as well as a smarter web front end. > > Both are fairly agile and whilst I prefer to do everything through a > browser, complex UIs seem to 'feel' better through a thick client. And if a > system can provide the same UI/workflow to both without much fuss, there > should be little pain. HP appear to have gone through a lot of pain to eject > a legacy framework and 'start again'. > > I've taken a screenshot so you can take a look: > > http://www.javasystemsolutions.com/img/others/hpsm-uis.png > > It's not a perfect representation of both UIs, and one is clearly more > attractive, but they are both functional. > > The challenge for BMC is they haven't written the UI in GWT so the pain of > two UIs is going to be much greater. Hence, it does make sense to pick the > web, but other posters (Claire, Michael) have made the point very well that > in order to ditch a thick client, the web application must be a true > lightweight component. > > John > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug12www.wwrug12.comARSList: "Where the Answers Are" > > Think green - keep it on the screen. > > This e-mail and any attachment is for authorised use by the intended > recipient(s) only. It may contain proprietary material, confidential > information and/or be subject to legal privilege. It should not be copied, > disclosed to, retained or used by, any other party. If you are not an > intended recipient then please promptly delete this e-mail and any attachment > and all copies and inform the sender. Thank you. > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug12www.wwrug12.comARSList: "Where the Answers Are"
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