Kevin,
   Thanks lot!!
  I double checked and that is already set, I also restarted the email engine 
more than once, still get this, any other ideas?

Jerry Zhou
The Ambit Group - FCC/CGB
MA-704-K
(202)-418-7426
*** Non-Public: For Internal Use Only ***

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Kevin Begosh
Sent: Wednesday, January 04, 2012 12:43 PM
To: [email protected]
Subject: Re: Email engine error SEVERE: Mailbox Name is missing and no default 
Mailbox has been configured

it is on the advanced configuration tab of the outgoing email
configuration record, and the field is called, 'Default Outgoing
Mailbox'.

On 1/4/12, Jerry Zhou <[email protected]> wrote:
> Hi,
>    We recently got this kind of error message, some incoming emails are
> processed into Remedy system. Our system is ARS v7.1 with window OS and
> Exchange server
>
>      Jan 4, 2012 11:23:45 AM com.bmc.arsys.emaildaemon.LoggingModule doWork
> SEVERE:  Mailbox Name is missing and no default Mailbox has been configured
>
> Any ideas would be appreciate it very much!!
>
>
> Jerry Zhou
> The Ambit Group - FCC/CGB
> MA-704-K
> (202)-418-7426
> *** Non-Public: For Internal Use Only ***
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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>


--
Kevin Begosh

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