Did you check your Email Configuration screen to make sure that there is
an associated outbox and that the outbox is enabled?

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Jerry Zhou
Sent: Wednesday, January 04, 2012 8:42 AM
To: [email protected]
Subject: Email engine error SEVERE: Mailbox Name is missing and no
default Mailbox has been configured

Hi,
   We recently got this kind of error message, some incoming emails are
processed into Remedy system. Our system is ARS v7.1 with window OS and
Exchange server

     Jan 4, 2012 11:23:45 AM com.bmc.arsys.emaildaemon.LoggingModule
doWork
SEVERE:  Mailbox Name is missing and no default Mailbox has been
configured

Any ideas would be appreciate it very much!!


Jerry Zhou
The Ambit Group - FCC/CGB
MA-704-K
(202)-418-7426
*** Non-Public: For Internal Use Only ***

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