Hi,
Their license is counted only once, but they show up on multiple servers...
In other words, you can not just sum up the count of users on both
servers, you have to check which users overlap.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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> Thanks Misi for a detailed reply. We are on 7.6.03 and we do use sticky
> bit.
> Most of our user base is web, but we do have our call center folks who
> have
> access to both web and user tool.
> Single user loging into multiple servers is a very rare case for us.
> Mostly our call center floks could do that, but they have been given fixed
> licenses anyway.
>
> I thought even though users log into multiple servers simultaneously they
> would be allocated license only once and the same would be reflected in
> application statistics. It would count only once.
> But from your reply it seems like it does not do that.
>
> What a mess, seems like I need to create bunch of test accounts and test
> various combinations to see if any of the BMC provided options can be
> reliable enough to measure license usage.
>
>
>
>
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