Hi, In SRM 7.6.03 when complex request is reopened a new work order is created based on ootb template. The new WO is always assigned to one group according to general assignment rule.
I would like to have an option to route it to different groups. Is there a way to get it by setting categorization in the new work order or doing some other customization? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
