Thanks, I needed something like that so that I can show management. On Mon, Jan 9, 2012 at 10:07 AM, Wirasat Siddiqi < [email protected]> wrote:
> ** You should be able to do that. However, BMC recommends using the > higher number rather than setting back to already used numbers. See the > knowledge article from BMC > > > https://kb.bmc.com/infocenter/index?page=content&id=KA307774&actp=search&viewlocale=en_US&searchid=1326121404730 > > Thanks, > Wirasat Siddiqi > Remedy Development Team > Desk Phone: 202-502-3204 > Cell: 202-368-7190 > Email: [email protected] > > > > From: Dan <[email protected]> > To: [email protected] > Date: 01/09/2012 08:45 AM > Subject: INC/PBI/CHG Next ID question > Sent by: "Action Request System discussion list(ARSList)" < > [email protected]> > ------------------------------ > > > > We are building and testing a new system. 7.6.04 on a Windows 2008 > server. We have data from our production system on there already > and we are now testing full functionality of the system. If we set > the next id to what we want it, say 35000, and then do some test > tickets, can we go back in after testing and delete those tickets and > reset the next id back to 35000 and be ok? > Management wants us to set it to a high number then run tests for a > week or so (approximately 3000 tickets) and then if everything is good > they want us to set it back to the starting number and go live. Can > we do this? > > > > v/r > > > Dan > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
